Support

At PianoDisc, your satisfaction is our first priority. We are committed to providing excellent customer service and technical support for all PianoDisc systems and products.

Your first source of information is our technicians and dealers in the field, a network of professionals in 45 countries throughout the world. We also have a technical support staff dedicated to answering your system questions, and a friendly and knowledgeable customer service staff available for general questions and software orders.

Below are links to resources for Hardware Upgrades, Software Updates, and User Guides to keep you and your PianoDisc system up-to-date with the latest technology and information.

Thank you for choosing PianoDisc, and we pledge do all we can to make you glad that you did.

Warranty Registration

Please click here to go to our Warranty Registration page and register your PianoDisc product,

Technical Support Contact

Email
Technical support:
Player system upgrades:

Phone

Hours:

Monday – Friday

4:00am – 7:00pm PST

Saturday

8:00am – 4:00pm PST

Support Contact Form

Watch how-to videos of some of the most common problems below, or visit our YouTube channel to view all of our tutorial videos.

User Guides

All of our user guides are Adobe pdf documents. Click here to download Adobe Reader if it isn’t installed onto your computer.

Legacy User Guides